The salesperson’s day-to-day challenges


From telemarketer to team leader

Karol Froń   Sell it in English 7/2019

Working on the phone might not be much fun, but it’s even harder to manage a group of telemarketers. Typically, team leaders have no prior management experience, and their first 90 days are rather ‘make or break’. So, what do you need and what can you do to stay in the saddle and build a committed and effective telesales team?